Privacy

Generalities

This privacy policy governs your access to and use of content, products and services offered by Almexus Medigroup Inc. and its parents, subsidiaries and affiliates (collectively, “TelemedMX”, “we” or “us”), including MexiMD (collectively, the “Services”).

Your use of our Services, including any dispute over privacy, is subject to this Privacy Policy and our Terms of Use. BY USING OUR SERVICES, YOU ARE AGREEING TO THIS PRIVACY POLICY AND OUR TERMS OF USE AND AUTHORIZING THE COLLECTION, USE AND DISCLOSURE SET FORTH HEREIN. If you do not agree to this Privacy Policy or our Terms of Use, do not access or use the Services. This Privacy Policy and our Terms of Use expressly supersede prior agreements or arrangements with you.

Information Collected by TelemedMX

Information You Provide to TelemedMX

You may choose to provide us with information to receive certain Services. The information you provide to us depends on the Services you choose to access and may include:

• Name, date of birth, and demographic information (e.g., age, gender, etc.)
• Home, work, billing, and/or shipping addresses
• Email address
• Home and/or mobile phone number
• Password
• Health, prescription, pharmacy, and related information
• Messages from you
• Credit card information

If you choose to provide us with information about your family members or any other individual, you represent and warrant that you have permission to provide this information to TelemedMX.

Use of Information

You agree to allow us to use and share the information you provide to offer the Services, to administer our business (including for purposes of internal business operations, analytics and to provide, develop, change, market or optimize our services and products), and to communicate and market to you. with you (directly or through third parties).

Information Collected When Using Our Websites or Mobile Applications

In addition to any information you choose to submit, we and the third parties we work with may use a variety of technologies that automatically collect certain information whenever you use the Services. This information includes, but is not limited to:

• Geo-location information
• Internet Protocol (IP) address
• Information about your operating system and browser, such as its maker or version
• The pages and content of our websites/screens that you view (including URL and screen name)
• What information, content, or advertisements you view, hover over, or click on
• Referral websites

Advertising on MexiMD Websites and Applications

We use third-party advertising companies to serve ads when you use the Services. These companies may use information about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Deletion Requests and Rejection Options

All users nationwide can request the deletion of their data. You can email a request to MexiMD at Info@MexiMD.com. To control which cookies are collected when you are on our website, please click the “Cookie Preferences” link at the bottom of the applicable web page or website.

Changes to this Privacy Policy

We may make changes to our privacy policy from time to time. When we do so, we will post the revised privacy policy on our website. The modified privacy policy will be effective immediately upon posting on the service. Your continued use of the Services following the posting of the revised privacy policy constitutes your agreement to abide by and be bound by it. We encourage you to periodically review this page for the latest information on our privacy practices.

Telemed Mexico Written Medication Order Policy

For medication decisions, our doctors are in charge.

Telemed Mexico doctors are authorized to practice in Mexico. Our physicians can diagnose, treat and write medication orders, if medically necessary.

We treat a wide range of conditions.

– Cold and Flu

– Bronchitis

– Allergies

– Sinus infections

– Ear infections

– Urinary tract infections (women and men)

– Sexually transmitted diseases

– Diarrhea

– Asthma

– Arterial hypertension

– Skin diseases

– Written medication renewal consultations

1 Our doctors make the final decision on the medical necessity of any medication.

Emergency Doctors

Telemed Mexico Doctors, who provide care for urgent care needs, can recommend medications for a variety of conditions.  Our doctors can write medication orders for short-term ailments such as the flu, diarrhea, or urinary tract infections. However, they do not initiate treatments for chronic diseases such as hypertension or diabetes. They may write medical renewal orders for ongoing treatments, such as those to control blood pressure, when they are deemed medically appropriate.

Telemed Mexico practitioners DO NOT write medication orders for controlled substances regulated by federal or state authorities or medications with a high potential for misuse. Telemed México reserves the right to determine what medications its doctors can prescribe. Each medication order written by a Telemed Mexico physician adheres to relevant federal and state regulations and aligns with Telemed Mexico policies.

Contact TelemedMX

Please address comments or questions to us about this privacy policy via email at Info@TelemedMX.com. We are available every day (excluding holidays), from 8 am to 8pm CST.

www.TelemedMX.com
US Direct: 832-872-2904
Toll Free: 833-639-4638
MX Direct: 998-387-0004

Updated: July 30, 2024