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About Us

About Us

About Us - Telemed Mexico: Your Comprehensive Telemedicine Provider​

Welcome to Telemed Mexico, where our mission is to revolutionize access to healthcare for travelers and expatriates across Mexico. Founded in 2022 by a dynamic duo—an expat and a Mexican National—we bring a unique perspective to the telemedicine landscape, born out of our personal experiences with the challenges of navigating healthcare in a foreign country.

Our Story

Our journey began during our travels, where we encountered the stress and confusion of seeking medical care without speaking the local language. These experiences, often marked by high costs and underwhelming services, highlighted a universal need for accessible, reliable, and affordable healthcare for international visitors and residents. Upon returning to Mexico, we recognized that English-speaking visitors to Cancun and the Riviera Maya faced similar challenges. This realization sparked the inception of Telemed Mexico—a service designed to be easy to use, convenient, and affordable, eliminating the worry of insurance and the hassle of navigating an unfamiliar health system.

Our Expansion

While our initial focus was on providing hotel consultations and COVID testing services exclusively in Cancun and Playa del Carmen, it quickly became evident that the demand for telehealth services spanned the entire country. Telemed Mexico has since expanded to offer telemedicine consultations across Mexico, ensuring that quality healthcare is accessible to everyone, everywhere, in every city, and at any time.

Our Services

Telemed Mexico specializes in urgent care services for vacationers and expatriates, offering a seamless healthcare experience that includes:
  • Nationwide Telemedicine Consultations: Available across Mexico, our telemedicine services ensure that you can access medical care from the comfort of your hotel, resort, or home. Our practice offers same-day appointments with 24/7 availability, ensuring timely care whenever you need it.
  • Exclusive Hotel Consultations and COVID Testing in Cancun and Playa del Carmen: Tailored for travelers in these prime destinations, we provide in-person consultations and COVID PCR testing, complete with a comprehensive physical exam and the delivery of an airline-approved certificate within 24 hours.

Our Team

At the heart of Telemed Mexico is our team of experienced professionals, licensed to practice medicine in Mexico and fluent in English, Spanish, and Portuguese. This multilingual capability allows us to break down language barriers and provide personalized care to each patient, ensuring a comfortable and understanding healthcare experience.

Our Commitment

We are committed to making healthcare accessible and convenient for everyone, regardless of their location or language. Our telemedicine consultations are offered at a flat rate of $59, with no extra fees or after-hours charges, embodying our belief that quality healthcare should be affordable and straightforward.

Our Mission

Our mission is to alleviate the stress and worry associated with medical issues during your vacation or expatriate experience in Mexico. We strive to ensure that you can enjoy your time in this beautiful country, secure in the knowledge that comprehensive healthcare is just a call away.

Thank you for choosing Telemed Mexico as your vacation healthcare provider. We are dedicated to making your health and well-being our priority, ensuring a worry-free experience throughout your stay in Mexico.

At Telemed Mexico, we understand the challenges of navigating healthcare in a foreign country because we’ve lived them. Our service is the solution we wished for ourselves—a testament to our commitment to your health and peace of mind. Welcome to a new era of healthcare, tailored to the needs of the modern traveler and expatriate. Welcome to Telemed Mexico.

You can read also this article to know more about: Telehealth Service 

Our Services

our services | about us

Fast and Affordable: Telemed Mexico's Solution for Urgent Medical Concerns

Telemedicine consultations are conducted from the patient’s hotel room or resort, eliminating travel and waiting.
$75 Fixed Price Telemed Consultation, No Hidden Fees or After-Hours Charges Means Affordable Medical Care.
Timely Care

24/7 access, same-day telemedicine consultations lead to faster medical attention.

Types of Consultations


Online Consultation

Telemedicine/Telehealth Consultations Available Everywhere in Mexico

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Hotel Consultation

Personalized Hotel Medical Consultations Cancun or Playa del Carmen Only

How Do Our Telemedicine Consults Work?

How It Works
Step 2

Connect with our doctors via Phone, Text, or Video

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Step 3

Receive Your Prescription via Email (Within 15 min).

See a Doctor Today

Telemed Mexico is a cutting-edge telemedicine/telehealth program that aims to provide high-quality medical services to patients, regardless of their location or distance. This innovative program utilizes advanced telecommunications and technology to connect patients enabling remote medical consultations.

Telemed Mexico offers a comprehensive range of services. These interactions are conducted in real-time without compromising the quality of care.

The attending physician conducts clinical questioning and explains the respective processes diagnosing and developing a treatment plan, as well as providing an assessment that will be applied to the patient’s subsequent care.

Telemed Mexico is a trailblazer in private telemedicine services in Mexico. This innovative program offers many advantages, including the ability to overcome geographical barriers, avoid transfer costs, eliminate time and place barriers, all in multiple languages. These benefits result in ease of use and cost savings for patients seeking healthcare services.

In summary, Telemed Mexico is a cutting-edge telemedicine/telehealth program that offers a comprehensive range of services, utilizes advanced technology to connect patients with specialists around the world, and provides an easy to use, affordable healthcare solution. With Telemed Mexico, patients can receive high-quality medical care without being limited by distance or location.

Telemed Mexico is dedicated to providing concierge quality healthcare to vacationers and expats in Mexico. Our multi-lingual doctors and HIPAA compliant software allows us to provide high quality healthcare at affordable, fixed prices without any additional charges (Prescriptions not included) 24 hours a day, 7 days a week

Feel Better Today!

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