FAQs

24/7 Availability – Appointments in 1 Hour

We get these questions a lot. Here are our best answers...

Telemed Mexico is a telemedicine medical practice located in Cancun, Mexico. We offer medical services remotely and at your Hotel/Resort in Cancun or Playa del Carmen. Our technology connects patients with doctors.

Telemed Mexico’s doctors are qualified to provide medical care for a wide range of conditions, including minor illnesses. 

You can book an appointment online through their website or by contacting us directly via phone or email. Same-day appointments and 24/7 availability are available.

While Telemed Mexico does not currently accept insurance, their services are affordable with flat rate pricing of $75 for telemedicine appointments, $150 for doctor house calls, and $150 for COVID-19 testing.

No. Telemed Mexico’s doctors can’t provide written medical orders for  controlled substances.

Yes, Telemed Mexico uses a secure and HIPAA-compliant software platform for all telemedicine appointments, ensuring the confidentiality and privacy of your medical information.

Telemed Mexico’s doctors are fluent in English, Spanish, and Portuguese, making it easy to receive personalized medical care without language barriers.

A telemedicine appointment with Telemed Mexico costs $58.99. Doctor house calls cost $175, and any required medical treatment, lab work, or medical imaging are not included or provided by Telemed Mexico.

Telemed Mexico offers 24/7 availability, which means that you can receive medical care whenever you need it, including after hours and on weekends. Same-day appointments are also available.

To use our telemedicine services, all you need is a computer, tablet, or smartphone with a stable internet connection. We use a secure a platform for all telemedicine appointments.

Telemedicine appointments with Telemed Mexico typically last between 15-30 minutes, although the length may vary depending on the complexity of the medical issue.

Yes, our telemedicine services are available to anyone, regardless of their location. As long as you have access to the required technology, you can receive quality medical care from the comfort of your location

No, at the current time, our exceptional service is not available to patients located outside of Mexico. We apologize for any inconvenience.

Complete The Form Below

As Seen On:

Feel Better Today!