FAQs

We get these questions a lot. Here are our best answers...

What is Telemed Mexico?

Telemed Mexico is a telemedicine medical practice located in Cancun, Mexico. We offer medical services remotely and at your Hotel/Resort in Cancun. Our technology connects patients with doctors.

Types of medical conditions can be treated through Telemed Mexico?

Telemed Mexico's doctors are qualified to provide medical care for a wide range of conditions, including minor illnesses, injuries, and chronic conditions. COVID-19 PCR_RT testing is also available.

How do I schedule a Telemed Mexico appointment?

You can book an appointment online through their website or by contacting them directly via phone or email. Same-day appointments and 24/7 availability are available.

Is Telemed Mexico's service covered by insurance?

While Telemed Mexico does not currently accept insurance, their services are affordable with flat rate pricing of $75 for telemedicine appointments, $150 for doctor house calls, and $150 for COVID-19 testing.

Can Telemed Mexico's doctors write prescriptions for controlled substances?

No, including Adderall. Telemed Mexico's doctors can provide prescriptions for medications when appropriate during telemedicine appointments, but they cannot prescribe controlled substances.

Are Telemed Mexico's Consultations secure and private?

Yes, Telemed Mexico uses a secure and HIPAA-compliant software platform for all telemedicine appointments, ensuring the confidentiality and privacy of your medical information.

What languages do Telemed Mexico's doctors speak?

Telemed Mexico's doctors are fluent in English, Spanish, and Portuguese, making it easy to receive personalized medical care without language barriers.

How much does a Consultation cost?

A telemedicine appointment with Telemed Mexico costs $75. Doctor house calls cost $150, and any required medical prescriptions, lab work, or medical imaging are not included. COVID-19 PCR_RT testing costs $150.

What if I need medical care after hours or on weekends?

Telemed Mexico offers 24/7 availability, which means that you can receive medical care whenever you need it, including after hours and on weekends. Same-day appointments are also available.

Can Telemed Mexico's doctors write prescriptions for controlled substances?

No, including Adderall. Telemed Mexico's doctors can provide prescriptions for medications when appropriate during telemedicine appointments, but they cannot prescribe controlled substances.

What technology do I need to use Telemed Mexico's services?

To use our telemedicine services, all you need is a computer, tablet, or smartphone with a stable internet connection. We use a secure a platform for all telemedicine appointments.

How long does a telemedicine appointment with Telemed Mexico last?

Telemedicine appointments with Telemed Mexico typically last between 15-30 minutes, although the length may vary depending on the complexity of the medical issue.

Can I use Telemed Mexico's services if I don't live in Mexico?

Yes, our telemedicine services are available to anyone, regardless of their location. As long as you have access to the required technology, you can receive quality medical care from the comfort of your location

Are Telemed Mexico's services available to patients in the United States?

No, at the current time, our exceptional service is not available to patients located in the United States.. We apologize for any inconvenience.

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